Privacy Policy (EN-CA)

Kiamika Fly Shop — Effective October 1, 2026

1. Who we are

Kiamika Fly Shop is operated by CÉCAUREL INC., doing business as Pourvoirie Cécaurel (NEQ 1143719939), 16512 chemin du Lac-Kiamika, Rivière-Rouge, Quebec J0T 1T0. We comply with Quebec's Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25. This policy explains, in plain terms, how we collect, use, disclose, retain and protect your personal information on kiamikaflyshop.com and in our store.

2. Person in charge of the protection of personal information

Nicolas Morin, Owner Email: info@cecaurel.com Address: 16512 chemin du Lac-Kiamika, Rivière-Rouge, Quebec J0T 1T0 — Phone: 819-275-2386

Send any question, request for access or correction, withdrawal of consent or complaint to this person.

3. Information we collect

4. Why we use it

Process, charge, ship and track your online and in-store orders
Manage your customer account, returns, exchanges and warranties
Answer your questions and serve you
Prevent fraud and keep the site secure
Meet our legal, tax and accounting obligations
Measure site usage to improve it (with consent)
Send you our newsletter and offers (with express consent)
Show relevant ads on Google and Meta (with consent)

We use your information for other purposes only with your consent or where the law allows. We do not sell or rent your personal information. No decision about you is based exclusively on automated processing.

5. Consent

By placing an order or contacting us, you consent to the use of your information for those specific purposes. The newsletter, analytics cookies and advertising cookies each require your separate consent, which you may withdraw at any time: the unsubscribe link in every email, the “Manage cookies” button at the bottom of every page, or by emailing the person in charge. Withdrawal does not affect processing already carried out.

Our site is not intended for children. We do not knowingly collect information about anyone under 14 without the consent of a parent or guardian.

6. Cookies and tracking technologies

By default, only essential cookies are active. Analytics and advertising cookies, which can identify you, locate you or build a profile of your interests, stay off until you accept them in our banner.

7. Sharing with third parties

We share your information only with the service providers we need, who are bound by contract to protect it and use it solely to serve us:

Provider

Role

Processing location

Wix.com

Website hosting, online store, customer accounts, in-store checkout

United States, Israel and others

Wix Payments and its payment partners

Secure payment processing

Canada, United States

Google (Analytics, Tag Manager, Ads)

Audience measurement and advertising

United States

Meta Platforms

Facebook and Instagram advertising

United States

[Mailchimp (Intuit) / Brevo]

Newsletter delivery

[United States / France]

Carriers (Canada Post, Purolator, etc.)

Order delivery

Canada

We may also disclose information where required by law (e.g., a court order) or to our professional advisors (accountant, lawyer), who are bound by confidentiality.

8. Transfers outside Quebec

Some of the providers above process your information outside Quebec. Before each transfer, we conduct a privacy impact assessment and ensure by contract that your information receives adequate protection. It may, however, be accessible to authorities in those countries under their laws.

9. Retention

Information

Retention period

Orders, invoices, transactions

6 years after the end of the fiscal year (tax obligations)

Customer account

While the account is active, then 2 years of inactivity

Customer service communications

2 years

Newsletter

Until you unsubscribe

See section 6

At the end of these periods, information is securely destroyed or anonymized.

10. Security

We take reasonable measures to protect your information: encrypted connection (HTTPS/TLS), PCI DSS-compliant payments, access limited to staff who need it, strong passwords and two-factor authentication on our admin accounts.

11. Confidentiality incidents

If your information is accessed, used or disclosed without authorization, we act promptly to reduce the risk of harm. If the incident presents a risk of serious injury, we notify the Commission d'accès à l'information and the people affected. We keep a register of all incidents.

12. Your rights

Free of charge, you may:

Access your information and get a copy
Correct information that is inaccurate, incomplete or equivocal
Withdraw your consent to a use or disclosure
Receive your information in a structured, commonly used technological format (portability), or have it sent to a person you designate
Ask us to stop disseminating or to de-index information about you, in the cases provided by law
Be informed of the information used and the reasons behind a decision, where applicable

Send your request in writing to the person in charge (section 2). We will verify your identity and respond within 30 days.

13. Complaints

You may file a complaint with our person in charge, who will respond within 30 days. If you are not satisfied, you may contact the Commission d'accès à l'information du Québec: www.cai.gouv.qc.ca, 1-888-528-7741.

14. Changes

We may update this policy. The current version, with its date, is always posted on this page. For any significant change, we will notify you through a notice on the site or by email before it takes effect.

Last updated: October 1, 2026